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ANTHROPOLOGY. HISTORY. USER RESEARCH.
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Human Interaction with Conversational AI
Chat-GPT, Claude, Perplexity, and other conversational AI platforms give rise to new forms of human interaction with computers. We no longer just click visual elements (as we do in Windows or Apple platforms). We now take turns; engaging in a back-and-forth exchange with generative dialogue systems. Human and computer become partners in conversation.
3 min read
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Language UX for Streaming Entertainment
How can people around the world enjoy movies and tv shows in their preferred language – whether watching with subtitles, dubbing, or the original language?
4 min read
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Making Spirit Matter
My first book uncovers the history of the neurosciences and shows how it might renew our understanding of the relationship between mind and brain today.
1 min read
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Data Exchange Ecosystem
How do people navigate the world in which sensitive data are collected daily? Â For this Instagram study, my team sought to understand where the social media platform fits in the broad ecosystem of data sharing.
5 min read
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Global Stroke Ethnography
A major biotechnology firm developed a novel therapy to treat ischemic strokes. But the product team was unsure how to adapt the drug to diverse emergency departments across Europe, Asia, and America. How should the drug be packaged? Where should it be stored? Who should prepare and administer it?
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These questions are pressing in the case of strokes. Each minutes is a matter of life and death. Patients have just 4.5 hours to receive a plasminogen activator (tPA) infusion
3 min read
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